Refund and Returns Policy – carryevis.xyz

1. Introduction

At carryevis.xyz, we are committed to providing high-quality smart makeup mirrors. If you are not completely satisfied with your purchase, our Refund and Returns Policy ensures a smooth and hassle-free process for resolving any concerns.

2. Eligibility for Returns

  • Returns must be requested within 14 days of delivery.
  • Items must be unused, in original packaging, and in resalable condition.
  • Returns due to defects or damage must include photographic evidence.

3. How to Initiate a Return

  • Contact us at info@carryevis.xyz with your order number and reason for return.
  • Our team will provide return authorization and shipping instructions.
  • Ship the item back to us within 7 days of receiving return approval.
  • Customers are responsible for return shipping costs unless the item was defective or incorrect.

4. Refund Process

  • Refunds are processed within 5-7 business days after receiving and inspecting the return.
  • Refunds will be issued to the original payment method.
  • Shipping charges are non-refundable.

5. Exchanges

  • We only offer exchanges for defective or damaged items.
  • If you need an exchange, contact us at info@carryevis.xyz.

6. Non-Returnable Items

  • Used or damaged items (unless defective upon arrival).
  • Clearance or promotional items.
  • Gift cards.

7. Customer Support

  • For any inquiries about our Refund and Returns Policy, reach out to us:
    • Address: 704 N Union St, Whitesboro, TX 76273, USA
    • Phone: (940) 665-7021
    • Email: info@carryevis.xyz
  • Our support team is available Monday – Friday, 9 AM – 5 PM (CST).

8. Policy Updates

  • We may update our Refund and Returns Policy at any time.
  • Changes will be posted on this page.

Thank you for shopping with carryevis.xyz – your trusted store for smart makeup mirrors!